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Enterprise Notification System (ENS)

 

Kenamea’s Enterprise Notification System "ENS", is a configurable, turnkey notification management system that integrates and interoperates with existing business applications and back office systems to provide a single, consistent and actionable view of all revenue–impacting alerts. The ENS provides immediate visibility and awareness of critical events, enabling users to respond in real–time directly from the notification body, driving revenue-generating productivity. Multi–device delivery ensures immediate visibility, no matter where your users are located. All activity, including collaboration and task resolution, is tracked for reporting purposes.

  • All notifications from all source systems are managed and controlled in a dedicated Corporate Inbox, personalized for each user
  • The ENS transforms flat paper and electronic alerts into actionable notifications for immediate response
  • All activity on each notification is tracked and stored on the notification body and a central repository for compliance reporting
  • Each notification has a unique lifecycle and stages from inception to resolution, as dictated by the client. The ENS provides real-time visibility into the state/lifecycle of each notification
  • Guaranteed notification delivery
  • Secure, encrypted delivery
  • Multiple device delivery — dedicated inbox, PDA, email, phone
  • Real time collaboration in context of notification topic
  • Publish/subscribe and point–to–point delivery
  • Task Management
  • Flexible Formatting: Handles Any Message/Alert/Notification
  • Simple integration to any source
  • Zero client, AJAX-style browser user interface

 

Additional features of the ENS include:

 

Real Time Visibility

Monitor the status of any notification or business process in real-time through a personalized and intuitive AJAX-based Inbox.  Users are updated on any change to a notification or business process through their Inbox as well as multi-channel alerting.  Providing real-time visibility enables businesses to make empowered decisions with a level of agility they previously were unable to achieve.

 

Beyond the Headlines – Alert Context

The effectiveness of a Notification is greatly improved when relevant context is provided with the message.  The ENS’ message body contains rendered XML so notifications can include system information that enables users to make informed decisions, and invoke systems or processes based on their role.  Managers can also receive alerts on key process indicators (KPI) including metrics, such as charts, graphs, tachometers or gauges, embedded directly in the message body.

 

Workflow Automation Module

The ENS Workflow Automation Module enables the development of prescribed resolution paths with aging and escalation rules, enabling streamlined workflows that prevent critical messages and alerts from going unresolved. Learn more..

 

Advanced Collaboration Module

Drive communication, innovation and creativity of your teams while reducing your compliance cost with Kenamea’s ENS Collaboration Module.  Enable your bankers, advisors, client managers, and operations staff to better collaborate on preparation of documents, manage and control their timely distribution, and accelerate communication with clients with appropriate controls for compliance and legal staffs.  The ENS Collaboration Module provides on-demand message-based collaboration spaces that can be used by investment banking, private client and research staff to facilitate real–time secure chat, shared document libraries, web mail and integrated transaction data and notifications that capture all client communications in proper context.  Kenamea’s integration with third party applications drives the full lifecycle from project creation to resolution in a single auditable location that can be embedded within corporate intranets or client facing sites.  The ENS collaboration module optimizes the productivity of your teams by leveraging organization knowledge and accelerating project cycle time while meeting stringent compliance protocols.

 

 

Do you effectively notify clients and advisors of corporate action events, such as voluntary tenders.....if not how much revenue do you think you're losing?

Do you leverage your operations group to drive productivity?

Do your employees have to go to multiple systems to access critical alerts and notifications?
“By Implementing Kenamea’s Brokerage Notification System, the company will dramatically reduce current cost associated with ‘front’ office manual processes, while increasing sales activity on New accounts, Customer retention and Asset management. Thus creating a potential for a positive annual impact of $10-$15M to your bottom line profits.” CGEY
White Paper
 

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Enterprise Notification System Overview whitepaper.

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